Terms of service
Here's the OriginRx Terms of Service, written for Malaysia registration, in the same clean brand voice:
OriginRx Terms of Service
Business: OriginRx Contact: support@tryoriginrx.com
This website is operated by OriginRx. Throughout this document, "we," "us," and "our" refer to OriginRx. By visiting our site or making a purchase, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
Our store is hosted on Shopify Inc., which provides the e-commerce platform used to process transactions.
Section 1 — Acceptance of Terms
By accessing or using any part of this site, you confirm that you are at least 18 years of age, or that you have the consent of a legal guardian. You represent that you have the legal capacity to enter into a binding agreement.
If you do not agree to these Terms, you may not access or use this website.
We reserve the right to update these Terms at any time. Changes take effect upon posting to this page. Your continued use of the site constitutes acceptance of any updated Terms.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of this website or its content without our express written permission.
Credit card and payment information is always encrypted during transmission.
Section 3 — No Medical Advice; Product Disclaimer
The content on this website is provided for general informational purposes only and does not constitute medical advice. Our products have not been evaluated by the National Pharmaceutical Regulatory Agency (NPRA) of Malaysia or any other regulatory authority for the purpose of diagnosing, treating, curing, or preventing any disease or medical condition.
Consult a qualified healthcare provider before beginning any supplement, particularly if you are pregnant, nursing, taking medication, or managing a medical condition.
Individual results may vary. We make no guarantee that you will achieve any specific health outcome.
Section 4 — Products
Products may be available in limited quantities and are subject to our Refund Policy. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
We have made reasonable efforts to display products accurately. We cannot guarantee that your screen displays colors exactly as they appear in person.
Product descriptions and pricing are subject to change without notice.
Section 5 — Pricing and Service Modifications
Prices are subject to change without notice. We reserve the right to modify or discontinue any part of the service without notice or liability.
Section 6 — Billing and Account Information
We reserve the right to refuse, limit, or cancel orders at our discretion. You agree to provide accurate and current billing, shipping, and account information. You are responsible for keeping this information up to date.
Section 7 — Subscriptions and Automatic Renewal
If you enroll in a subscription, your selected payment method will be automatically charged at your chosen billing interval until you cancel.
To avoid being charged for a future shipment, you must cancel at least 48 hours before your next scheduled billing date by emailing support@tryoriginrx.com or managing your subscription through your account.
Cancellations requested after a billing date has passed apply to the following billing cycle.
Section 8 — Third-Party Tools and Links
We may provide access to third-party tools and links as a convenience. We have no control over and assume no responsibility for third-party content, websites, or tools. Your use of any third-party service is at your own risk and subject to that party's terms and policies.
Section 9 — User Submissions
If you submit reviews, comments, or other content to us, you grant OriginRx a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and distribute that content for business and marketing purposes. You represent that your submission is truthful, accurate, and does not infringe on any third-party rights.
We reserve the right to remove any content we determine to be unlawful, offensive, or in violation of these Terms.
Section 10 — Personal Information
Your submission of personal information through our store is governed by our Privacy Policy, available at originrx.com/policies/privacy-policy.
Section 11 — Errors and Omissions
Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or promotions. We reserve the right to correct any errors and to cancel orders affected by pricing or description inaccuracies, without prior notice.
Section 12 — Prohibited Uses
You may not use this site or its content:
- For any unlawful purpose
- To violate any applicable Malaysian or international laws or regulations
- To infringe upon our intellectual property rights or those of others
- To transmit malicious code, viruses, or harmful software
- To collect personal information of other users
- To engage in fraudulent, abusive, or deceptive conduct
- To interfere with or circumvent the security of this website
Violation of any of the above may result in immediate termination of access.
Section 13 — Disclaimer of Warranties
This website and all products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.
Section 14 — Limitation of Liability
To the maximum extent permitted by Malaysian law, OriginRx and its officers, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or any products purchased through it.
Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim, or MYR 500, whichever is greater.
Section 15 — Indemnification
You agree to indemnify and hold harmless OriginRx and its affiliates, officers, employees, and agents from any claims, losses, damages, or expenses — including reasonable legal fees — arising out of your breach of these Terms or your violation of any law or third-party rights.
Section 16 — Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full effect.
Section 17 — Termination
These Terms remain in effect until terminated by either party. We may suspend or terminate your access to the website at any time for any violation of these Terms. Upon termination, any outstanding obligations remain in effect.
Section 18 — Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Section 19 — Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and OriginRx and supersede any prior agreements. Our failure to enforce any right or provision does not constitute a waiver of that right.
Section 20 — Contact
For questions regarding these Terms:
Email: support@tryoriginrx.com Business: OriginRx